Each light fixture we produce is one-of-a-kind and tailored to your specifications. Therefore, we offer customization options such as choosing the ceiling plate shape/size/finish, number of pendants, glass colors and color mix type, the total length of wires and layout of pendants. We collaborate with you to personalize your lighting and ensure that you receive the ideal light fixture for your needs and space.

Each of our light fixtures can be personalized to perfectly fit your space and meet your budget. You have the flexibility to customize the number of individual lights, the color mix of the glass, the length of the hanging wires, and even the finish of the ceiling mount. To start your custom order, please get in touch with us, providing your space specifications. It would be beneficial if you can share the dimensions of your space, the ceiling height, and your preferred color palette. To assist us in visualizing your space, we would appreciate it if you could also send a picture. We’ll then guide you to the most suitable lighting solution.

You don’t need to figure this out alone – our experts are here to assist you! We will work with you to design the ideal lighting fixture for your space.

One way is to use our customizing tools and information and plan the light fixture by yourself and submit the order.

The second option is to get our free customizing service. When you reach out to us, we will gather information about your space and skillfully design a glass pendant light that perfectly complements your home, as if our designer were personally present. Our level of expertise ensures a truly tailored solution for your lighting needs.

Please share any relevant dimensions, ceiling height, and if possible, a drawing/blueprint or picture/rendering of the area.

If you’re considering lighting for a dining area, we will also need the dimensions of your table.

With this information, we can propose the most suitable size and quantity of fixtures for your space. In our product listings, you’ll find a range of popular options for measurements and prices available in the drop-down menu. While these options are not exhaustive, they will give you an idea of our capabilities and the potential for further customizations.

Certainly! We can cater to all types of ceilings with our designs. Simply provide us with your ceiling specifics and we will walk you through the required measurements. We have an array of solutions to offer, and we will plan the light fixture to align with your unique space and specific needs.

Absolutely, you’re free to mix as many glass colors as you wish. All our glasses are hand-colored, and they are all priced the same. So, mixing colors will not alter the price of your custom light fixture.

We can send images of similar fixtures using the glass colors you are interested to see, create mock-ups sometimes, and ship samples. Samples are shipped within 1-2 days and delivered in few days.

You can get up to 5 glass colors free of charge.

-Select up to 15 glass colors for 45$ (shipping costs)

Additionally, a complete glass sample box containing 33 colors available for 65$ shipping costs

At the following link:

Glass Samples

Indeed, we customize the wires based on your specific ceiling height. We plan the lengths of the highest and lowest pendant wires, confirm the measurements with you, and then create your fixture accordingly. Plus, the wires are adjustable, giving you the flexibility to modify their lengths in the future if required, or for any other reason

We can accommodate ceiling heights up to 40ft. However, please be aware that additional costs may apply for these taller ceilings.

All our lighting fixtures utilize LED technology. The LEDs we use emit a warm-white light with a temperature of 3000K. They are compatible with virtually any dimmer switch, offering you control over the ambiance. These LED bulbs are designed for low maintenance, easy replacement, and can be found in physical stores or online. For specific information about the LEDs used in each fixture, please refer to the product listing.

Absolutely, you have the freedom to use LED bulbs with a color temperature of your preference. However, we supply only 3000K bulbs as we find that this warm-white temperature brings out the best in our glass lighting fixtures.

Yes, our light fixtures are compatible with all electrical systems as we custom make them according to the electrical system of your shipping address. Moreover, our lights are UL and CSA-approved, ensuring they meet the highest safety standards.

Not at all, it is similar to installing most lighting fixtures. We highly recommend using a professional electrician for the installation. Detailed installation instructions can be found in the technical information provided.

Custom lighting fixtures usually take around 8 weeks to create and deliver. However, if you’re working within a tight schedule, please let us know and we will explore what can be done to expedite the process. Some options may be eligible for faster production and delivery.

As with most online purchases, we require full payment in advance before we begin the process of creating your custom light fixture.

We accept all major credit and debit cards, PayPal, Apple Pay, and bank wire. All transactions are secure and encrypted to ensure your data’s safety. No extra fees are charged.

In the unlikely event of your fixture arriving damaged, rest assured that we will take responsibility and ship new parts to replace the damaged ones. We often include spare parts in the package for most of our fixtures. If you notice any damage to the box upon arrival, we recommend taking pictures before opening it. This can help us understand and resolve the issue more effectively.

After your order is shipped, we will send you an email with the tracking information.

Yes, we do offer international shipping.

If you are purchasing from the United States, there will be no additional taxes or fees beyond the purchase price. However, for customers in Europe and other countries, VAT charges may apply according to the rules of your specific location. Please check your local regulations to understand any potential additional costs.

This rarely happens. First and foremost, we stand by your side until your light fixture is installed and shining, ensuring your complete satisfaction. If anything falls short of your expectations, we can send new parts and provide assistance until it fully meets your satisfaction. However, if you are still unhappy with it, rest assured that we have a return policy in place to address such situations.

In case you are dissatisfied with your purchase, here are the conditions for returning the item:
You must notify us within 14 days of receiving the item that you wish to return it.
The item must be in its original condition and packaging.
Please note that custom orders can only be returned if they have defects.

To initiate a return or refund, contact our customer service team with your order number and the reason for the return. They will provide you with a return authorization and instructions on how to return the item.